privacy & Policy
1 Data Privacy Principles and Utilization of Personal Data
We, trapaniapartment.com N.V., are pleased that you are visiting our website and we would like to provide you with some information about the collection, processing and use of personal data when using this website. trapaniapartment.com collects, processes and uses personal data exclusively according to this data privacy statement and within the scope of statutory authorization. If you need further information or have any questions about how trapaniapartment.com handles data privacy, please contact firstname.lastname@example.org
2 What is personal data?
In Italy, the meaning of “personal data” is defined as any information concerning the personal or material circumstances of an identified or identifiable individual. This includes information such as your name, your address, your telephone number or your date of birth.
3 General Information about Data Privacy
Unless stated otherwise in the following sections, no personal data will be collected, processed or used while using this website.
By using the link “Contact us”, you can send us enquiries of a general nature. To process these data, we will collect your contact details (name and email address). We will store both these data and the correspondence transferred by us and use them exclusively for the purpose for which you transferred it to us and in order to improve our service.
3.2 Connection information
When you access our website, particular information is transmitted by a standard procedure, such as the IP address, type and version of the web browser used, the operating system used, the website where you came from and the time of visiting the website. As a rule, we will analyse these data only statistically in order to prevent errors and to improve our services. Only in the event of potential abuse related to bookings, we would use the connection information to facilitate the identification of the responsible person.
If you decide to become active in the trapaniapartment.com Community, for instance by uploading photos or by creating texts such as reviews and descriptions, you will decide yourself which personal data will be visible to both trapaniapartment.com and all visitors of the platform. You may change these settings at any time. trapaniapartment.com will not disclose any personal data unless you have given us your explicit prior approval. If you participate in the trapaniapartment.com Content Community, payout of your earned miles requires that you provide your bank details. We need these details in order to pay out when you wish us to do so the miles you have collected. Alternatively, you may also select PayPal or Skrill as a payment mode. The trapaniapartment.com user account and the information contained therein are encrypted with a password, so that the user alone can access such personal data. This user profile can be edited by the user at any time.
3.4 Hotel Manager Function
Hoteliers can manage the hotel manager function. The use of this function requires registration. The data will be used solely to implement the contractual relations between trapaniapartment.com and the hoteliers. These data will not be forwarded to third parties.
3.5 Email Advertising
If you have given your separate consent to receive our newsletter, your email address will be stored and used for the purpose of personal email advertising of hotel offers, until you unsubscribe from the newsletter. We employ the double opt-in method for the registration. In other words, after you have registered for the service and informed us of your e-mail address, you will receive an e-mail in return from us, containing a link that you must use to confirm your registration. Your registration and confirmation will be recorded. The newsletter will not be sent until this has been done. This procedure is used to ensure that only you yourself can register with the newsletter service under the specified e-mail address. It is possible to unsubscribe at any time. To unsubscribe, please send an email email@example.com or use the corresponding link at the end of each email.
3.6 Express Booking
In individual cases, offers can be booked with the respective Advertiser through “trapaniapartment.com Express Booking” via a direct interface on the relevant booking site. During this procedure, trapaniapartment.com collects specific data of its users – such as the name, address, and credit card details – on behalf of the hotel booking site that is the contracting partner of the user. trapaniapartment.com will then transfer these data to the relevant hotel booking websites so that the user can then effectively file his/her offer to book the hotel room through trapaniapartment.com.
If you apply for a job with trapaniapartment.com, we collect, process and use of your personal data for the purpose of processing your online application. Your online application data is sent directly to the human resources department via an encrypted connection and is of course treated as confidential. We use the relevant technical and organisational methods to ensure that your personal data is treated in a confidential manner according to legal requirements.
If you have applied for a specific position and this has already been filled, or we consider you equally or more suitable for a different position, we would like to pass on your application within our company. Please inform us, if you do not wish for us to do so. Your personal data will be deleted immediately once the application process has ended, or after a maximum of 6 months, unless you expressly consent to your data being stored for a longer period of time.
4 Data Transmission
- In certain cases, disclosure to national and international authorities and/or courts is required by law due to a prior administrative or court order. In these cases, the data are passed on in a manner complying with the legal requirements.
- Insofar as this is required in order to prevent illegal or potentially illegal acts, or to protect the rights, property or security of trapaniapartment.com N.V., the website or users of the website, and to protect such in in a legally admissible manner.
- In relation with a business transaction, such as the sale of a branch or a department, a merger, the consolidation or sale of assets or, in the unlikely event of insolvency, we may pass on your data to the competent authorities, the appointed insolvency trustee and/or the potential transaction partner.
We use so called ‘session cookies’, which, depending on the settings in your browser, will be deleted when the browser is closed.
6 Social Media
On our website, we have integrated links to various social media services (Facebook, Google+, Twitter, Instagram, Xing, YouTube, Pinterest, Linkedin). By clicking on the relevant symbol or the full name, you will be redirected to the website of the relevant service.
If you select the symbol “Share” and select a corresponding social media service, you may publish an event (such as a specific search result) on the website of this service.
If you go to the link of a service below the text line “Follow us”, you can follow our activities on the platform of the relevant service.
7 Facebook Connect
We allow you to sign up and log in using your Facebook account. If you sign up using Facebook, Facebook will ask your permission to share certain information from your Facebook account with trapaniapartment.com. This may includ your first name, last name, email address in order for us to verify your identity and gender, general location, a link to your Facebook profile, your timezone, birthday, profile picture, your “likes” and your list of friends.
If you sign up to trapaniapartment.com using Facebook, your trapaniapartment.com account will be connected automatically to your Facebook account, and information regarding your activity on trapaniapartment.com, may be shared with Facebook and may be published in your timeline and your Facebook friends’ newsfeeds.
trapaniapartment.com implements technical and organizational security measures to safeguard stored personal data against inadvertent or deliberate manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technological progress.
10 Your rights
Upon written request, we will be glad to inform you pursuant to our obligation by law if and which personal data of yours are stored with us. Under the conditions of the provisions of the German Federal Data Protection Act, you may request correction, blocking and deletion of such data, unless these requests conflict with statutory time limits for storage.
Concerning your rights please contact:
Via pepoli 221 91100 Trapani.
In the event that there are variances between the data privacy statements in various languages arising from translation, then the Italian version shall prevail.
Moderate: Full refund within limited period
- Cleaning fees are always refunded if the reservation is cancelled before check-in.
- The Airbnb service fee is refundable, up to 3 times per year, within 48 hours of booking. Separately, if a guest cancels a reservation that overlaps with any part of an existing reservation, we won’t refund the Airbnb service fee if they decide to cancel.
- Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
- If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in.
- Airbnb will mediate when necessary, and has the final say in all disputes.
- A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.
- Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Airbnb for any other reason permitted under the Terms of Service. Please review these exceptions.
Example 15 days in advance
For a full refund of accommodation fees, cancellation must be made 15 full days prior to listing’s local check in time (or 3:00 PM if not specified) on the day of check in.
For example, if check-in is on Friday, cancel by the previous Sunday before check in time.
If the guest cancels less than 15 days in advance, the first night is non-refundable but 50% of the accommodation fees for remaining nights will be refunded.
If the guest arrives and decides to leave early, 50% of the accommodation fees for the nights not spent 24 hours after the cancellation occurs are refunded.